The following sections apply to all users of francescabianchiperfumes.com:
Disclaimer
Trade Marks
Privacy Policy
Security
Cookies
Prices and Payments
Pre-Order Reservation
Exchanges and Returns / Refunds
Delay of Delivery
These terms regulate the use of francescabianchiperfumes.com. They apply to all visits to the website and to all purchases made through the website.
These conditions regulate the sale of perfumes and other products by francescabianchiperfumes.com to private individuals. The website is intended exclusively for private customers.
The conditions described here apply only to sales made through francescabianchiperfumes.com and do not apply to purchases made in physical stores.
Francesca Bianchi Perfumes B.V. reserves the right to revise these terms and conditions at any time. The date of the latest update is indicated at the end of this document. Users are responsible for reviewing the terms regularly to stay informed of any updates.
Disclaimer
We do not guarantee that all items available in the francescabianchiperfumes.com online shop are in stock at the time of your order. In the event of an incorrect stock balance affecting your order, we will contact you by email.
Francesca Bianchi Perfumes B.V. cannot guarantee that the content of francescabianchiperfumes.com is always free from inaccuracies or typographical errors. We also cannot guarantee that all information is continuously up to date.
Francesca Bianchi Perfumes B.V. may modify the content of the website and the available products at any time.
While we strive to display correct texts, images, and prices on the website and web shop, errors may occur. If you have been charged an incorrect amount, you will have the option to place a new order at the correct price or cancel the order.
If we are unable to contact you, the order will be automatically cancelled.
Francesca Bianchi Perfumes B.V. cannot be held responsible for any damage resulting from the use of the website or from the inability to access the website. We cannot guarantee uninterrupted, problem-free, or secure access to the website.
Trade Marks
Our trademarks include, among others, the name and logo of Francesca Bianchi Perfumes B.V.
These trademarks may be registered or used in multiple countries. The use of this website does not grant you any rights to use our trademarks without our prior written consent.
Privacy Policy
All personal information collected through francescabianchiperfumes.com will be handled with the utmost care.
The information we store will not be sold or used for purposes other than providing you with the best possible service. It may be used to inform you about special offers and marketing activities related to Francesca Bianchi Perfumes B.V.
Your personal data may be shared with third parties only when necessary to fulfill the services described above.
When registering in our web shop, you may choose not to receive marketing information from Francesca Bianchi Perfumes B.V.
If you wish to unsubscribe from communications, please send an email to [email protected] including your email address and a brief description of your request.
You have the right to request information about the personal data stored about you at any time. Such requests can be made by contacting [email protected].
If the information stored about you is incorrect or incomplete, you have the right to request correction or deletion.
Security
The francescabianchiperfumes.com web store uses Secure Socket Layer (SSL) encryption, the industry standard for secure data transmission.
SSL encryption ensures that information exchanged between your browser and the website is transmitted securely.
Cookies
francescabianchiperfumes.com uses cookies to improve your experience on the website.
Cookies identify your computer and allow the website to remember your personal settings. Cookies are also used for statistical purposes.
You can configure your browser to notify you when cookies are being used. This allows you to reject cookies or configure your browser to delete cookies at the end of your visit.
Please note that the web shop cannot function properly if cookies are disabled.
Prices and Payments
Payments are accepted via PayPal.
The full amount will be charged on the date the order is placed.
Prices include Dutch VAT at 21 percent when orders are shipped within Europe. Shipping costs may be added to your order depending on the destination.
Orders shipped to countries outside the European Union may be subject to VAT, import duties, or other taxes once the shipment reaches your country.
Francesca Bianchi Perfumes B.V. cannot predict the exact charges that may apply in your country. These charges must be paid by the recipient to allow the package to clear customs.
For more information, please contact your local customs office.
Pre-Order Reservation
When placing a pre-order for Francesca Bianchi Perfumes B.V. products, you will be required to provide certain information such as your address and billing details.
You confirm that all information provided is accurate and that it will be kept up to date.
Francesca Bianchi Perfumes B.V. is not responsible for inaccurate or outdated information provided during the pre-order process and is not obligated to verify shipping or contact information.
You may update your information prior to shipment by sending an email request.
Francesca Bianchi Perfumes B.V. reserves the right to decline or delay reservations when deemed appropriate. If this occurs, we will make reasonable efforts to inform you within two weeks after receiving your pre-order.
In such cases, you will be entitled to a full refund of the pre-order payment.
Delay of Delivery
Francesca Bianchi Perfumes B.V. aims to deliver all orders within the indicated delivery time.
If delivery has not occurred within 30 days of payment, the customer has the right to cancel the order free of charge and receive a full refund, including shipping costs.
For assistance regarding delivery delays, please contact [email protected].
Exchanges and Returns / Refunds
You may request a refund within 14 days after receiving your order.
Items must be returned unused and in their original condition together with the original invoice.
Before returning a product, please send an email to [email protected] stating your intention to return or exchange the product and include your order number.
Refunds may only be issued for products returned with original labels and packaging intact. Returns cannot be accepted if the cellophane wrapping has been opened.
Returned products must be sent to:
Francesca Bianchi Perfumes B.V.
Frans van Mierisstraat 40H
1071RV Amsterdam
The Netherlands
Shipping costs for returned items are the responsibility of the customer.
Refunds will be issued within two weeks after the returned product has been received and inspected. Refunds will be made to the original purchaser.
Import duties, taxes, and original shipping costs cannot be refunded. VAT will be included in the refunded amount.
Exchanges are subject to product availability. Faulty items will be replaced with the same product if available.
Customs
Francesca Bianchi Perfumes B.V. perfumes may contain ingredients that cannot be imported into certain countries.
Please verify the import regulations with your local customs authority before placing an order.
Francesca Bianchi Perfumes B.V. cannot be held responsible for customs issues arising from international orders.
Violations of Rules
Francesca Bianchi Perfumes B.V. reserves the right to pursue all remedies available by law or equity in the event of violations of these Terms and Conditions, including restricting access to the website.
Individuals attempting to access restricted areas of the website without authorization may be subject to legal prosecution.
Governing Law
These terms and conditions are governed by Dutch law.
By using this website, you agree that any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the Netherlands.
The laws of your country may differ from those of the Netherlands, and additional legal requirements may apply to your use of the website. You are responsible for complying with all applicable local and international laws when using this website and ordering products.
Company Information
Francesca Bianchi Perfumes B.V.
Frans van Mierisstraat 40H
1071RV Amsterdam
The Netherlands
Phone
+31 6 15654886
Email
[email protected]
VAT Number
NL863309161B01
Chamber of Commerce Registration Number
84674628
Amsterdam, 01 January 2019
